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  1. Bus Open Data Service
  2. Accessibility

Accessibility statement

This statement applies to pages on It does not apply to the whole of

This website is run by the Department for Transport. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate all of the website using just a keyboard (except for maps which are not essential to the functionality)
  • navigate all of the website using speech recognition software
  • use all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • interpret page information through access technology due to a consistent heading structure
  • use all of the functionality with Javascript turned off
  • access the site and use the associated services with Google Chrome, Internet Explorer, Safari, Opera, Firefox, and Edge

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’).

Technical information about this website's accessibility

The Department for Transport is committed to making its websites accessible, in accordance with the Accessibility Regulations.

This website follows the Web Content Accessibility Guidelines version 2.0 AA standard. It is successfully XHTML 1.0 strict valid.

Non-accessible content

The content that is not accessible is outlined below:

  • Our maps cannot be directly read by a screenreader (but key information is in the text and enlarged print versions can be provided)
  • Keyboard only users will not always be able to zoom on our maps

How we tested this website

This website is tested against the Web Content Accessibility Guidelines V2.0 level A and level AA. These tests have been carried out both internally and with the Digital Accessibility Centre.

What we’re doing to improve accessibility

We constantly engage with users of all digital skill levels to seek feedback and make the Bus Open Data Service better.

This statement was prepared on 17 December 2019. It was last updated on 17 December 2019.

Last updated 17 Decemer 2019

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