Accessibility statement

This statement applies to pages on bus-data.dft.gov.uk.

This website is run by the Department for Transport. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate all of the website using just a keyboard (except for maps which are not essential to the functionality)
  • navigate all of the website using speech recognition software
  • use all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • interpret page information through access technology due to a consistent heading structure
  • use all of the functionality with Javascript turned off
  • access the site and use the associated services with Google Chrome, Internet Explorer, Safari, Opera, Firefox, and Edge

How accessible this website is

Parts of this website are not fully accessible. These include the map function, which isn’t readily accessible by the screen reader and the key board function will not pick it up directly.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, contact: BusOpenData@dft.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Department for Transport is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website follows the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with accessibility regulations

  • Maps functions cannot be directly read by a screen reader. Key information is in the text.
  • Keyboard only users may not be able to zoom on our maps.
  • Alternative versions can be provided in plain text, braille, BSL, large print or audio CD.

Preparation of this accessibility statement

This statement was prepared on 17 December 2019. It was last reviewed on 1 March 2022.

This website was last tested on 20 October 2020. The test was carried out by Digital Accessibility Centre.

We used this approach to decide on a sample of pages to test the analysis of key user journeys on the platform.

You can read the full accessibility test report from the Digital Accessibility Centre.

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