Accessibility statement

This statement applies to pages on bus-data.dft.gov.uk.

This website is run by the Department for Transport. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate all of the website using just a keyboard (except for maps which are not essential to the functionality)
  • navigate all of the website using speech recognition software
  • use all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • interpret page information through access technology due to a consistent heading structure
  • use all of the functionality with Javascript turned off
  • access the site and use the associated services with Google Chrome, Internet Explorer, Safari, Opera, Firefox, and Edge

How accessible this website is

  • We know parts of this website is inaccessible. They include: The map function which isn’t readily accessible by the screen reader and the key board function won’t pick it up directly (please read below for more details)

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, contact: BusOpenData@dft.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Department for Transport is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website follows the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

Content that’s not within the scope of the accessibility regulations

  • Our maps cannot be directly read by a screen reader (but key information is in the text and enlarged print versions can be provided)
  • Keyboard only users will not always be able to zoom on our maps

Preparation of this accessibility statement

This statement was prepared on 17 December 2019. It was last reviewed on 1 March 2022.

This website was last tested on 20 October 2020. The test was carried out by Digital Accessibility Centre.

We used this approach to deciding on a sample of pages to test: analysis of the key user journeys on the platform.

You can read the full accessibility test report.

Last updated 11 February 2021

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